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We at 'groceriestoyourdoor' strive to get you the freshest fruit to your door. Our philosphy is to eliminate any intermediaries between the farmers and end consumers which enables us to provide produce which is fresh and cheaper than the super markets and is delivered to your door.

We cater to homes, offices, restaurants, parties or any other occasion for the orders as low as $25.

To make sure you get the best quality delivered to your doorstep please give us 24 hours to deliver your order.
Your Shopping Starts Here
Please note that we only deliver to an area of approximately 30km radius from Melbourne CBD. To check whether your area is covered by our delivery policy please refer to downloadable file below

File

Postcodes For Delivery

Download File
Grocery Logistics (having domain name: www.groceriestoyourdoor.com.au) is a trading name registered under the ABN: 71436229898
Grocery Logistics Security Policy

Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) or any outside party.
  • All transactions are performed under 128it SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s bank-grade data center, further protecting your credit card data.
  • eWAY is an authorized third part processor for all the major Australian banks.
eWAY at no time touches your funds: all monies are directly transferred from your credit card to the merchant account held by Grocery Logistics (having domain name www.groceriestoyourdoor.com.au).
Grocery Logistics Privacy Policy

Introduction

Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) at ‘0452184747’ by email at info@groceriestoyourdoor.com.au.

Collection of Information

In order to use the Grocery Logistics website i.e., www.groceriestoyourdoor.com.au, we may require information from you in order to provide the best possible service.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collected Information

Any details collected by Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) about its customers are required to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer (SSL) technology. When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at info@groceriestoyourdoor.com.au.

Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@groceriestoyourdoor.com.au.
Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information to contact you.

Communications
Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@groceriestoyourdoor.com.au.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as whether or not to share your information with that party.

Third Parties

Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary with the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) does not share any information with third parties for any unknown or unrelated use.

Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process on our website.

Links

Links on the Grocery Logistics website (www.groceriestoyourdoor.com.au) to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.groceriestoyourdoor.com.au.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.
Delivery Policy

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via refrigerated transport within 1 working day; however if goods are unavailable delivery will take a little longer.

If you wish to query a delivery please contact us at info@groceriestoyourdoor.com.au.

Delivery times are variable, however you can specify a timeframe with no less than five hours during which to deliver the order. The delivery guy from Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) will call the number given in the order form to deliver the order by hand, if the call in unanswered Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) reserves the right to leave the order at the door or in foyer of an apartment building.
Refund & Returns Policy
If for any reason you are not completely satisfied with your purchase we will give you a 7 days money-back guarantee from the time you receive the goods. Please email us at info@groceriestoyourdoor.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems. This refund policy does not apply to goods which have been eaten or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.

All non-perishable products must be returned in their original condition. All return-delivery costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit; therefore we advise that you take out shipment registration of insurance with your postal carrier. Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) will not be responsible for parcels lost or damaged in transit if you choose not to insure.

For all perishable products like fruits and vegetables Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) takes full responsibility of the quality and freshness of the product and gives 1 day money back guarantee from the time you receive the goods. If the food items are damaged or contaminated Grocery Logistics (having domain name www.groceriestoyourdoor.com.au) will replace the goods within one business day.